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  Resources > BPO, KPO, LPO Outsourcing > KPO India Outsourcing
   
  KPO India Outsourcing
 

KPO means knowledge process outsourcing. The India KPO indistry is growing rapidly, particularly in India where the BPO industry is blossoming. Companies in India learned that they could provide back office support and call center services to countries in the West for a very competitive price. But, due to the high level of education in India, many companies learned that they can capitalize on the skill sets of highly trained workers to do highly specialized jobs. Many companies in India can do legal research specific to your particular state in the United States, while others are experts at the accounting and payroll procedures in your locality. The price for highly skilled labor is much lower in India, so many companies are taking advantage of these opportunities. Getting a VPA ( Virtual Personal Assistant ) is also not a bad idea. Bangalore KPO companies have many such assistants and they can book your meetings, make your restaurant reservations, pay the gardener, and much more.

Marketing and all its facets
Marketing research is another KPO specialty which is a much smaller, but growing niche. E-marketing, is a very dominent type of KPO in India. You can have an Indian company optimize your website, create regular new content pages which is excellent for optimization, get you more incoming links, and much much more.

Where do we draw the line?
There is no definitive line between a BPO, KPO, or LPO. Legal Process Outsourcing (LPO), is a type of knowledge process outsourcing. But, web optimization is a smart job that could be considered BPO or KPO work. Companies typically have many staff members with different skill sets offering many types of services at a BPO company. Companies will average seven to ten specialties that can range from call center work to human resources, to software applications. It won't suprise me if custom astrological charts are next on the list as vedic astrology is quite renouned and accurate.

KPO Delhi, Bangalore KPO, Mumbai KPO - Which parts of India do you usually find KPO's?
Bangalore is the hub of intelligent work in India. Every type industry involving highly skilled or high tech workers seems to have a high presence in Bangalore. Mumbai has many KPO companies too, but Mumbai is less techno-savvy as Bangalore and puts more emphasis on business as its the business hub of India. Hyderabad also has KPO's, but they are more focused on high tech work, and have less finance, accounting, legal, and other specialties there. Delhi is the call center, legal, and political hub of India. Delhi has KPO companies, but Bangalore KPO companies come in much higher numbers. If you run a KPO company, get a free or paid listing with us today!

Specialties?
Here are some specialties from a few Mumbai KPO's listed: Online marketing strategies, social media, blogging, content management, intranet applications. As you can see, the Mumbai KPO's we have so far are very internet orienced, but we will be having some market research companies coming soon. Also, keep in mind that our KPO category is marketing oriented, and other specialties are in their own sections such as accounting, legal, etc.

What about the future
India is changing so quickly, and gaining prosperity at a rate only paralleled by China. Its hard to know how India will evolve from here. Prices in Bangalore for labor, land, and office space have gone through the roof, so Bangalore seems to be leaning more and more on highly skilled work, while the lower skilled work is getting farmed out to more remote places. So, where are these remove places? Since price optimization is a leading factor in where companies are now placing their call centers and other BPO industries, they are looking for places where the labor rate is low now, and is likely to remain low for decades. Assam is one choice. Nestled in the Northeast Corner of India near Bengladesh and Burma, Assam is a beautiful hilly region with charming people. There are few decent jobs there, leaving many youngsters to emigrate to more prosperous Indian metros. But, with all of the call centers and other industries moving in, perhaps there is hope. Industrial optimization is the equalizer of the world. Wherever there is poverty, the big companies will come in to capitalize on cheap labor which raises the standard of living in the region, hence providing an equalizing economic force in the world. With outsourcing, after a few decades, we all will be playing on a virtually even field. And all countries in the world not engaged in destructive activities could very well become relatively equal in their GNP, etc.