EMS is a superior Inbound and Outbound Customer Support solution. We provide Customer Service and Technical Support for our B2B and B2C clients. Headquartered in Omaha, NE, EMS offers highly scalable and efficient solutions including: Phone, Email, Live Chat, CRM, Knowledge Base, Social Media and Forum Monitoring. We have been successfully providing customer support for 13 years while specializing in the North American Market. Our clients are located all over the United States as well as Canada. With top of the line technology, bilingual agents, and an experienced management team, EMS is ready to support your program today. You will see we will exceed your expectations.