Today's consumer is more demanding than ever before. Being available 24 hours to your customer is quickly becoming expected. With CTI you are always available. We can be there when you're not. Our call center services leverage the power of the World Wide Web with leading-edge call center technology to provide unique, transparent communications solutions.

CTI provides companies with the industry leading telephone-based customer support solution at costs far less than industry averages using custom developed technology;

CTI is able to provide customers with a powerful tool for customer relationship management. By employing a rapid application development tool, CTI can create multi-lingual customized scripts to suit the customer's specific needs. Furthermore, CTI can seamlessly integrate its solutions into the clients' systems to increase efficiencies and reduce costs.

CTI currently operates two contact centers dedicated to servicing clients in English, Chinese and Spanish. All CTI agents must successfully complete a vigorous training program and successfully pass a spelling and computer proficiency tests prior to proceeding to client specific training. Agents receive continuous additional training and are quality controlled daily. Contact us for all your call center needs!