Training and Development - Elite pool of trainers / Comprehensive range of training programs. From design to delivery we work closely with you to deliver learning that provides the business return you're looking for, often with additional benefits alongside. How do we do this? The approach is simple: We believe in providing innovative yet practical learning solutions that achieve measurable results.

We Keep it Practical: Our courses are tailored to be truly relevant to your business and you'll return to work confident in your new understanding. Focus on Learners: our methods are proven to bring about behavioural change.

Push the Boundaries: Our approach is to give learners a safe environment in which they can stretch their comfort zone without any fear. Empower Learners: We provide learners with the means to continue. changing wherever they are. This will ensure that they take responsibility for their own performance.

Best Practice: Our learning is tried and tested. All our trainers have been there and done it which makes them an invaluable mentor in transferring learning out of the science and into real life. Measurement: to check we've met your objectives. Founded by its Principal Consultant, Shahrukh Moghal, TMS prides itself as the leading sales and service training services provider with experiences ranging from clients in financial services, automobile industries to newspaper and television. In each industry category client contact centres have been serviced. We believe that, by focusing on a few key areas of expertise, we are able to provide specialized outsourcing services. With Telemarketing Services, our clients enjoy added value in their call services outsourcing efforts, by utilizing the services of its founder who possesses over 18 years of contact centre training and consultancy experience. Nothing like a professional consultant overseeing your client campaign. Our vision is tobe the leader in satisfying client requirements in training, consultancy and outsourcing services. Mission: To provide leading edge customized training and consultancy solutions in each campaign. To ensure a mutually profitable business relationship with each client in call centre outsourcing services. Contact us for all your call center needs! http://www.contactskills.com/contact.html